{"id":9961,"date":"2024-09-30T06:46:18","date_gmt":"2024-09-30T06:46:18","guid":{"rendered":"https:\/\/pawnzon.com.my\/?page_id=9961"},"modified":"2024-09-30T10:29:34","modified_gmt":"2024-09-30T10:29:34","slug":"pawnzon-loyalty-points-program-faq","status":"publish","type":"page","link":"https:\/\/pawnzon.com.my\/en\/pawnzon-loyalty-points-program-faq\/","title":{"rendered":"Pawnzon Loyalty Points Program - Frequently Asked Questions (FAQ)"},"content":{"rendered":"<div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"stm-spacing\" id=\"stm-spacing-6a23b9406a204\"><\/div>\n<script>\n    (function($){\n        \"use strict\";\n        var spacingID = 'stm-spacing-6a23b9406a204',\n            lgSpacing = '50',\n            mdSpacing = '50',\n            smSpacing = '30',\n            xsSpacing = '30';\n\n        function stmSpacing() {\n            if ( window.matchMedia(\"(min-width: 1200px)\").matches && lgSpacing ) {\n                $( '#' + spacingID ).css ( \"height\", lgSpacing );\n            } else if ( window.matchMedia(\"(max-width: 1199px) and (min-width: 992px )\").matches && mdSpacing ) {\n                $( '#' + spacingID ).css ( \"height\", mdSpacing );\n            } else if ( window.matchMedia(\"(max-width: 991px) and (min-width: 768px )\").matches && smSpacing ) {\n                $( '#' + spacingID ).css ( \"height\", smSpacing );\n            } else if ( window.matchMedia(\"(max-width: 767px)\").matches && xsSpacing ) {\n                $( '#' + spacingID ).css ( \"height\", xsSpacing );\n            } else {\n                $( '#' + spacingID ).css ( \"height\", \"\" );\n            }\n        }\n\n        $(document).ready(function() {\n            stmSpacing();\n        });\n\n        $(window).resize(function() {\n            stmSpacing();\n        });\n\n    })(jQuery);\n<\/script><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_custom_heading text_align_left\" ><h2 style=\"text-align: left\" class=\"consulting-custom-title\">Pawnzon Loyalty Points Program - Frequently Asked Questions (FAQ)<\/h2><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>1. <span class=\"notion-enable-hover\" data-token-index=\"0\">What is the Pawnzon Loyalty Points Program?<\/span><!-- notionvc: 2540028d-c84f-4196-be7a-c2f7ccaa97cf --><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">The Pawnzon Loyalty Points Program is a rewards system that allows customers to earn loyalty points (\"Points\") when they conduct certain transactions with Pawnzon pawnshops or through the Pawnlink platform. These Points can be redeemed for discounts on interest payments for pawn tickets.<\/span><\/p>\n<h3><strong>2. <span class=\"notion-enable-hover\" data-token-index=\"0\">How do I become a member of the Pawnzon Loyalty Points Program? <\/span><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">When you complete a transaction at a participating Pawnzon pawnshop, the pawnshop staff may invite you to join the program, or you can request to join. Additionally, if you use the Pawnlink platform, you can activate the loyalty program by clicking the \"Join\" button in your account.<\/span><\/p>\n<h3><strong>3. <span class=\"notion-enable-hover\" data-token-index=\"0\">What types of transactions earn me Points?<\/span><!-- notionvc: 25748e95-4a78-4499-80b9-c34626f8e9a9 --><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">You can earn Points for the following activities:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 12pt;\">Paying interest during Ticket Renewal.<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Paying interest during Pawn Item Redemption.<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Paying interest during Add-More or Reduce.<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Paying Interest during Partial Redeem<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Any other qualifying transactions announced by Pawnzon.<\/span><\/li>\n<\/ul>\n<p><!-- notionvc: df157ddd-2a46-4523-b3b9-db3b6e04dcb7 --><\/p>\n<h3><strong>4. <span class=\"notion-enable-hover\" data-token-index=\"0\">How are Points calculated?<\/span><!-- notionvc: efb97133-b368-4983-9113-0c6022d0dac2 --><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">For every RM 1.00 of interest paid, you will earn 10 Points. Any amount below RM 1.00 is rounded down, so for example:<\/span><\/p>\n<ul>\n<li>If you pay RM 62.73 in interest, you will earn 620 Points (rounded down from RM 62.73 to RM 62.00).<\/li>\n<\/ul>\n<p><!-- notionvc: 8e6bee0b-f87f-408d-847a-fa6434078d1b --><\/p>\n<h3><strong>5. <span class=\"notion-enable-hover\" data-token-index=\"0\">How can I redeem my Points?<\/span><!-- notionvc: e4f6e0d5-4e2b-4d04-9d27-179c05cb9810 --><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">Points can be redeemed for discounts on interest payments at Pawnzon pawnshops or through Pawnlink. For every 100 points, you can redeem for RM 0.10 interest discount. Points can cover up to 50% of your total interest amount.<\/span><\/p>\n<h3><strong>6. <span class=\"notion-enable-hover\" data-token-index=\"0\">Are there any limits to how many Points I can redeem at once?<\/span><!-- notionvc: 191db24c-91fd-495f-bfe1-bf85285eafb7 --><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">Yes, you can redeem Points to cover up to 50% of the interest amount in any single transaction. The remaining balance must be paid using cash or other payment methods.<\/span><\/p>\n<h3><strong>7. <span class=\"notion-enable-hover\" data-token-index=\"0\">What is the minimum number of Points I need to redeem?<\/span><!-- notionvc: 00ced1ae-be46-42c8-b452-58e24a1e62bc --><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">You must redeem Points in multiples of 100. For example, if you have 3,840 Points, you can redeem 3,800 Points for RM 3.80. The remaining 40 Points cannot be redeemed as Points cannot be used in amounts less than 100.<\/span><\/p>\n<h3><strong>8. <span class=\"notion-enable-hover\" data-token-index=\"0\">Do Points expire?<\/span><!-- notionvc: 69877f7b-0f6e-4fa3-a59d-6c0087a05837 --><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">Yes, Points expire if you have no qualifying transactions with Pawnzon for a continuous period of 1 year. A qualifying transaction could be:<\/span><\/p>\n<ul>\n<li>Making a new pawn,<\/li>\n<li>Redeeming an item,<\/li>\n<li>Renewing a ticket, etc.<\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">If no transaction is made within a year, all accumulated Points will be forfeited.<\/span><\/p>\n<h3><strong>9. <span class=\"notion-enable-hover\" data-token-index=\"0\">How will I know if my Points are about to expire?<\/span><!-- notionvc: ddf3801f-0e82-46e8-9061-6da3db9bf37f --><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">Pawnzon will send you email notifications at the following intervals:<\/span><\/p>\n<ul>\n<li>6 months before Points expire.<\/li>\n<li>3 months before Points expire.<\/li>\n<li>1 month before Points expire.<\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">However, it is your responsibility to track your Points and ensure you use them before they expire.<\/span><!-- notionvc: 8c62b66f-b8a9-4b3f-8f01-8842cb686482 --><\/p>\n<h3><strong>10. <span class=\"notion-enable-hover\" data-token-index=\"0\">Can I transfer my Points to someone else?<\/span><!-- notionvc: b13803d5-7951-43df-a8a3-948e257e37b9 --><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">No, Points are non-transferable and cannot be given, sold, or inherited.<\/span><\/p>\n<h3><strong>11. <span class=\"notion-enable-hover\" data-token-index=\"0\">What happens if I don\u2019t use my Points before they expire?<\/span><!-- notionvc: 07a762cf-a402-46e5-a562-2c199001a2b5 --><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">Once your Points expire due to inactivity, they cannot be reinstated or used. Expired Points have no monetary value and will be forfeited.<\/span><\/p>\n<h3><strong>12. <span class=\"notion-enable-hover\" data-token-index=\"0\">Can I earn Bonus Points?<\/span><!-- notionvc: 17c7f8b4-fd68-464e-b9d8-2d79378286d1 --><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">Yes! From time to time, Pawnzon may run special promotions where you can earn bonus Points. These could include lucky draw programs, earning double or triple Points for certain transactions or promotions for referring new customers. The current ongoing Bonus Points is as follow:<\/span><\/p>\n<table>\n<thead>\n<tr>\n<th>Ticket Renewal or Redemption<\/th>\n<th>Bonus Point Multiplier<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>During the 3rd to 5th month<\/td>\n<td>3x points<\/td>\n<\/tr>\n<tr>\n<td>During the 1st, 2nd, or 6th month<\/td>\n<td>1x points<\/td>\n<\/tr>\n<tr>\n<td>Expired tickets (&gt; 6 months)<\/td>\n<td>No points<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>13. <span class=\"notion-enable-hover\" data-token-index=\"0\">How can I check my Points balance?<\/span><!-- notionvc: b01821d9-02f7-4a76-a6ab-9e389b85afbb --><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">You can check your Points balance by logging into your account on the Pawnlink platform or by asking at participating Pawnzon pawnshops.<\/span><\/p>\n<h3><strong>14. <span class=\"notion-enable-hover\" data-token-index=\"0\">Who should I contact if I have questions or issues with my Points?<\/span><!-- notionvc: 67ed5b7f-6b5c-4858-82b9-91cf6b215771 --><\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">If you have any questions or notice any discrepancies with your Points balance, you can contact Pawnzon's customer service via:<\/span><\/p>\n<ul>\n<li><strong>Email<\/strong>: <a href=\"mailto:customerservice@pawnzon.com.my\">customerservice@pawnzon.com.my<\/a><\/li>\n<li><strong>Customer Service Hotline<\/strong> <a href=\"tel:60374968788\">+603-7496 8788<\/a><\/li>\n<\/ul>\n<p>For more information, please read the Terms &amp; Conditions at <a href=\"https:\/\/pawnzon.com.my\/en\/terma-dan-syarat-mata-ganjaran-pawnzon-loyalty-points\/\"><span class=\"notion-enable-hover\" data-token-index=\"1\">Pawnzon Loyalty Program T&amp;C<\/span><\/a><!-- notionvc: eb4ead49-dcd5-43e5-b626-b2fa2203722f --><\/p>\n<p><!-- notionvc: 4138c7f1-5e7f-4abb-9e09-a2761ea45a64 --><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Program Mata Ganjaran Pawnzon - Soalan Lazim (FAQ) 1. Apakah Program Mata Ganjaran Pawnzon? Program Mata Ganjaran Pawnzon adalah sistem ganjaran yang membolehkan pelanggan memperoleh mata ganjaran apabila mereka melakukan transaksi tertentu dengan pajak gadai Pawnzon atau melalui platform Pawnlink. Mata Ganjaran ini boleh ditebus semasa pembayaran faedah tiket pajak gadai. 2. Bagaimana saya boleh","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Program Mata Ganjaran Pawnzon &#8211; Soalan Lazim (FAQ) - Platform Pajak Gadai Malaysia | Pawnzon<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pawnzon.com.my\/en\/pawnzon-loyalty-points-program-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Program Mata Ganjaran Pawnzon &#8211; Soalan Lazim (FAQ) - Platform Pajak Gadai Malaysia | Pawnzon\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pawnzon.com.my\/en\/pawnzon-loyalty-points-program-faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Platform Pajak Gadai Malaysia | Pawnzon\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-30T10:29:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pawnzon.com.my\/#website\",\"url\":\"https:\/\/pawnzon.com.my\/\",\"name\":\"Platform Pajak Gadai Malaysia | Pawnzon\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/pawnzon.com.my\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pawnzon.com.my\/pawnzon-loyalty-points-program-faq\/\",\"url\":\"https:\/\/pawnzon.com.my\/pawnzon-loyalty-points-program-faq\/\",\"name\":\"Program Mata Ganjaran Pawnzon &#8211; 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